Technical Information

Jewish New Year closure days 2018 by Jeneveive Soria

Double Z will not be open for business on Monday September 10 & Tuesday September 11, 2018   to observe the Rosh Hashana, Jewish New Year   In case you have an ...
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ALM Renewal 2016 by Katie Burt

  Annual maintenance fee for EDI Plus Synergy/DE language   Part of ...
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New Red Carpet Service by Mitchell Dobelsky

Double Z Computer has introduced a new "Red Carpet" Service started 1 October 2014. Our Help Desk now offers two levels of support. In addition to the existing telephone support there is a new premium product add-on. We call it the "Red Carpet" Service. This option will provide you with a higher standard of service on two levels.Your ...
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EdiPlus Manual by Harold Zwier

zzeditoc.png EdiPlus Manual ...
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EdiPlus and Windows 8 by Katie Burt

There has been an issue with running EdiPlus under Windows 8 or 8.1 . The issue is not directly with EdiPlus, but with one of the add-ons we use to facilitate a VPN connection between your EdiPlus and the GXS network.Therefore EdiPlus is currently not supported under Windows 8 or 8.1Customers planning to upgrade their hardware from Windows XP should ...
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How to send a POA by EDI Helpdesk

How to send a POA (Purchase Order Acknowledgment)Go to EDIPlus, and under "General" select "Order maint to send POA"Double click on the order then double click the field that needs modificationChange the item or the amount that you need to modify, then click OK.Close all the window until you reach the main EDIPlus windowUnder "General" select "Create & send Purch. ...
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How to check whether FA’s are being sent by Ralph Zwier

A Functional Acknowledgment is an Edi Document which confirms receipt of an earlier document. Another term for a Functional Acknowledgement is a Control Message. To confirm whether a Functional Acknowledgment has been sent for an incoming document (typically an order) here's what you do:Open EdiPlusGo to Diagnostics MenuClick Incoming  Edi Mail InquiryA list of incoming documents will presentHighlight the document ...
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Kmart Update by Katie Burt

Kmart Update Link ...
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EdiPlus Manual by Ralph Zwier

If you want to get a copy of the EdiPlus manual ...
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How to Re-send an ASN by EDI Helpdesk

Need to re-send an ASN - then read this. ...
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Myer Broadcast 12/02/09 by Katie Burt

Our EDI Plus software does not require any software changes to accommodate the change Myer is making, to flag a purchase order as cancelled.The PO inquiry and PO reports in EDI Plus will show that an order is cancelled.Please note that all of the original order details including quantity and price will be included in the ...
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Christmas hours by Katie Burt

Christmas office hoursWe wish all our customers a safe and happy festive season. It's been a hectic year at Double Z and we thank you for your support over all the changes.Let's believe that the New Year will be the start to a wonderful year for us all.      This is a great time to enjoy our families and people we care about, knowing ...
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Telstra forms by Harold Zwier

Two documents have been sent by Telstra to customers. One of them is titled "Telstra Enterprise Online Solutions Terms and Conditions", the other "Telstra Enterprise Online Solutions Application Form".As noted previously Double Z Computer Pty Ltd will be providing a migration path unless you inform us otherwise.Since EDI Plus is not continuing with the Telstra network, there is ...
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Myer EDI changes by Harold Zwier

Myer are changing the way they send EDI purchase orders.As part of the process of separating Myer from the Coles Group, Myer are moving their EDI processing onto their own server.The bad news is that we will need to make some software changes on your computer so that you can continue toreceive and send Myer EDI - and there will ...
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